This Privacy Policy explains how Encast Energy, operator of encastenergy.com and the Encast platform, collects and uses personal data. We are the data controller for the personal data described here.
1. Data we collect
Data you give us: when you request a pilot, book a call or contact us, we collect details such as your name, work email, company, role and any information you include in your message (for example, portfolio size or markets).
Usage data: basic technical information collected automatically when you visit our website, such as IP address, device and browser type, and pages viewed.
2. How we use your data
We use your data to respond to your enquiries, set up and run pilots, provide and improve the Service, communicate with you about Encast, and comply with our legal obligations.
3. Legal bases
We process personal data on the basis of: your consent (for example, marketing emails); the performance of a contract or steps taken at your request before entering into one (for example, running a pilot); our legitimate interests in operating and improving Encast; and compliance with legal obligations.
4. Marketing
If you opt in, we may send you updates about Encast. You can withdraw consent and unsubscribe at any time using the link in our emails or by contacting us.
5. Sharing your data
We do not sell your personal data. We may share it with service providers who process data on our behalf (for example, hosting, analytics and email tools), bound by appropriate confidentiality and data protection obligations, and where required by law.
6. International transfers
Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
7. Data retention
We keep personal data only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymised.
8. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
9. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may also withdraw consent at any time. To exercise these rights, contact us at [contact email]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).
10. Cookies
Our website may use essential and analytics cookies. Where required, we ask for your consent before setting non-essential cookies. You can manage cookies through your browser settings.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on encast.es with its effective date.
12. Contact
For any questions about this policy or your personal data, contact us at hello@encastenergy.com.